• You can create a 'Custom Call for Action' as per your requirement. Once configured, this option appears on the 'Product Details' page and enables end-user to submit contact details for getting a call from your end.
  • Your customer care executive should call them for converting into a successful lead.
  • You can associate the applicable products for this option, manage notifications and customize auto-generated email template.



To configure a 'Custom Call for Action', do the following:

  • Log in to the 'Anywhere Commerce Control Panel' by using your User Name (Email Address) and Password.


 Call for Actions

  • You will be navigated to the Dashboard page.


 Call for Actions

  • Click the  Call for Actions icon. The Dashboard & Setup section will be displayed as shown in the figure.


 Call for Actions

  • Click Call for Actions. You will be navigated to the Call for Actions page. Navigate to the Custom Call for Action section.


 Call for Actions

  • Click the 'Add new Custom Call for Action' button. This will open a blank 'Customize Call for Action' page.


 Call for Actions

  • Enter the name of this call for action (if required) in the Title text box.
  • To enter the help content for this 'call for action' to display the end-user when this call for action is selected, enter the same in the 'Description' text box.
  • Enter the unique reference code (if required) for unique identification of this 'call for action' in the Reference Code text box.
    • Note: This reference code can be used to show or hide required 'call for action(s)' in the 'Product Details' Page by inserting the respective 'reference code(s)' in the respective 'mj tags' of the 'Product Details' template (‘ProductDetails.xslt’).
  • Enter the order of appearance of this call for action in the 'Sequence' text box.
  • To display this control on 'Product Details' page, select the 'Display on Product Details page' checkbox.
  • To display this control on 'Cart' page, select the 'Display on Cart page' checkbox.
  • To allow the online payments for this product, select the 'This call for action accepts online payments' checkbox.
    • Note:
      • If 'Online' option is selected in 'Add New Product' page, then the 'Offline' and 'Ship' checkboxes will be inactive. But, as we need to select 'Offline' checkbox for displaying the 'Call for Actions', we can't select the 'Online' checkbox there. Hence, it is provided here.
      • This 'Online' option can be used while accepting DonationsRe-charges of Mobiles, etc… where; there is no delivery after payment.



Notifications:
The notifications section is used to configure the notification to merchant/end-user via SMS/email.

  • To send the SMS to the merchant upon a new 'call for action', select the To Me checkbox in the Send SMS section.
  • To send the SMS to the end-user upon a new 'call for action', select the To My Customers checkbox in the Send SMS section.
  • To send an email to the merchant upon a new 'call for action', select the To Me checkbox in the Send E-mail section.
  • To send an email to the end-user upon a new 'call for action', select the To My Customers checkbox in the Send E-mail section.

 Associate Campaign to:

  • You can associate this 'call for action' to the products in three ways.
    • i) To all Products
    • ii) To the selected Categories
    • iii) To specific Products
  • To apply this call for action to all products, select All products.
  • To apply this call for action to selected categories, select Select Category.


 Call for Actions

  • Select the checkboxes of the required categories.
  • To apply this call for action to specific SKUs (Products) of Categories/Product groups, select Select SKU to define Association. The following section will be displayed.


 Call for Actions

  • Select a Category/Group from the drop-down. The SKUs of the selected category/group will be visible in the table.
  • Select the checkboxes of the required SKUs.
  • Similarly selected the SKUs of the other required categories or product groups.


Notification Mail Template:

  • The mail template is the format of mail that is to be sent to customers as well as to you.
  • This is a 'WYSIWYG' (What You See Is What You Get' Editor, where you can add plain text, HTML code or images.
    Please Refer: Multipurpose Box for knowing how to add the different types content to the 'WYSIWYG' editor
  • To customize this mail template, do the following:
  • Edit the text, leaving the Yellow colored text. The yellow colored text is a tag, which retrieves all the relevant information automatically.
  • To save the changes, click Save. You will be displayed a success message.


 Call for Actions

  • Note: You can deactivate this call for action (if not required), by unchecking the Add this Call for Action checkbox in the Call For Actions page and clicking Save.
  • The preview of this call for action on the 'Product Details' page is as shown in the figure.


 Call for Actions

  • If the end-user clicks on this Custom Call for Action, he/she will be navigated the following dialogue box. The user can enter the required details and submit it to get an action as per your customized form.


 Call for Actions