• Personalized recommendations create customer loyalty, build trust and strengthen the relationship between your customer and your business. ‘Personalization engine’ find out the ‘user profile’ by studying the response from survey questions while ‘Recommendation engine’ suggests the products as per their profile.

  • Recommendation Groups are added to display the products that are mapped to the selected options (answers) of the Survey. Survey's are conducted to new users for knowing the interests of the user for displaying 'Personalized Showcase'.

  • You can create recommendation groups as per your 'Product categories' and you can ask questionnaire against each group. The options or answers for the questions are mapped with the relevant SKUs and those products will be displayed in the 'Personalized Showcase' of the user as per the selected options selected by the user.

  • For Example: If your business deals with Shoes, then the 'Recommendation Groups' may be Sports, Formal, Slippers, Sandals, Casual, Common, Life Style, Hi-heals, Ortho (Orthopedic), etc…

How do I create recommendation groups?


To create recommendation groups, do the following:

  • Log in to the 'MartJack Control Panel' by using your User Name (Email Address) and Password.


 Personalization

  • You will be navigated to the 'Dashboard' page.


 Personalization

  • Click the  Personalization icon. The Apps section will be displayed as shown in the figure.


 Personalization

  • Click Personalization, and select Add Group. You will be navigated to the Personalization > Set up Recommendation Group page.
    • Note: Prerequisite:
      • You can view the Personalization tab under the Apps module only when you have installed 'Personalization' app to your store and your request for the same would have been approved by our Admin.
        Please refer: App Store


 Personalization

  • Verify the previously added 'Recommendation Groups' (if any) under 'List of Groups' section.
  • Enter the name of the new 'Recommendation Group' in the Group Name text box of Setup Recommendation Group section.
  • Enter the code for the new 'Recommendation Group' in the Group Code text box of Setup Recommendation Group section.
  • Select the type of Group (if any) from the Type of Group drop-down.
  • To create a new 'Recommendation Group', click Save. The new 'Recommendation Group' will be created and you will be displayed a relevant Success message.


 Personalization

  • The newly created 'Recommendation Group' will be listed now under 'List of Groups' section.
    • Note: By default, Common group will be created and you can add common questions for both 'Qualifier' (Male/Female).
      For Example: What is your preferred sole height?

How do I edit an existing recommendation group?


To edit an existing recommendation group, do the following:

  • Log in to the 'MartJack Control Panel' by using your User Name (Email Address) and Password.


 Personalization

  • You will be navigated to the 'Dashboard' page.


 Personalization

  • Click the  Personalization icon. The Apps section will be displayed as shown in the figure.


 Personalization

  • Click Personalization, and select Add Group. You will be navigated to the Personalization > Set up Recommendation Group page.
    • Note: Prerequisite:
      • You can view the Personalization tab under the Apps module only when you have installed 'Personalization' app to your store and your request for the same would have been approved by our Admin.
        Please refer: App Store


 Personalization

  • Verify the previously added 'Recommendation Groups' under 'List of Groups' section.
  • To edit an existing recommendation group, click the Edit ' Personalization' icon of the group. The details of the selected group will be fetched in the relevant fields of the Set up Recommendation Group section.


 Personalization

  • Edit the name of the 'Recommendation Group' (if required) in the Group Name text box of Setup Recommendation Group section.
  • Edit the code for the 'Recommendation Group' (if required) in the Group Code text box of Setup Recommendation Group section.
  • Edit the selection for the type of Group (if required) from the Type of Group drop-down.
  • To edit the 'Recommendation Group', click Update. The 'Recommendation Group' will be updated or modified and you will be displayed a relevant Success message.


 Personalization

  • The updated 'Recommendation Group' will be listed now under 'List of Groups' section.

How do I delete an existing recommendation group?


To delete an existing recommendation group, do the following:

  • Log in to 'MartJack Control Panel' by using your User Name (Email Address) and Password.


 Personalization

  • You will be navigated to the 'Dashboard' page.


 Personalization

  • Click the  Personalization icon. The Apps section will be displayed as shown in the figure.


 Personalization

  • Click Personalization, and select Add Group. You will be navigated to the Personalization > Set up Recommendation Group page.
    • Note: Prerequisite:
      • You can view the Personalization tab under the Apps module only when you have installed 'Personalization' app to your store and your request for the same would have been approved by our Admin.
        Please refer: App Store


 Personalization

  • Verify the previously added 'Recommendation Groups' under the 'List of Groups' section.
  • To delete an existing recommendation group, click the Delete ' Personalization' icon of the group. The 'Recommendation Group' will be deleted and you will be displayed a relevant Success message.


 Personalization

  • The deleted 'Recommendation Group' will be no more listed now under the 'List of Groups' section.