How do I configure ‘Delivery Slots’ in my web Store?


To configure ‘Delivery Slots’, do the following:

  • Log in to 'MartJack Control Panel' by using your User Name (Email Address) and Password.


 Delivery Slots

  • You will be routed to 'Dashboard' page. Click Apps Module.


 Delivery Slots

  • Click or mouse over Delivery Slots tab and select Create Slots tab. You will be routed to ‘Delivery Slots > Delivery Slots Manager’ page.
    • Note: Prerequisite:
      • You can view Delivery Slots tab under Apps module only when you have installed 'Delivery Slots' app to your store and your request for the same have been approved from our Admin.
      • Please refer: App Store


 Delivery Slots

  • To create a delivery slot, click ‘Create Delivery Slot’ button. You will be routed to ‘Delivery Slots > Add/Edit Delivery Slots’ page. Now mention the required details as discussed below.


 Delivery Slots

To create location based delivery slots, select the checkbox Is Location based?. Then the Location dropdown will be active.
  • Note: When you have only one store or not interested to create location wise delivery slots, don't select the Is Location based? checkbox.
If you have selected Is Location based? checkbox, then select a location from Location dropdown, for which you want to create delivery slots.
  • Note: All the locations for which Enable location wise shipments for this location checkbox is selected at Add/Edit Locations - Location Name page.
    • Please Refer: Adding a Stock Location for further details of Enable location wise shipments for this location checkbox.
Delivery Mode: Select a delivery mode for which you want to create delivery slots. There are two types of delivery modes for which you can create exclusive delivery slots. They are:
  • Home Delivery: This is the normal delivery, where the ordered product(s) is(are) physically shipped to delivery address of the order.
  • Store Pickup: This is the facility given to the end user to pick the ordered product(s) form a desired store location, so that the shipping charges are not applied on the total order amount.
Delivery Frequency: These are the days of every week for planning the delivery slots. It repeats on every week. Select the delivery frequency for which you are defining delivery slots from ‘Delivery Frequency’ dropdown.
  • For Example, if you select Monday here, the slots defined here will be applicable all upcoming Mondays every week.
Reference Code: Enter the unique reference code for these delivery slots in ‘Reference Code’ textbox.
Time Slots: Select start and end times of delivery for the respective day, select respective ‘Start’ and ‘End’ ‘Time Pickers’
  • Note:
    • Time slot is a specified period of time during which you are offering deliveries. Each time slot contains the starting and ending time. It's not necessary that all the time slots of any day should be of equal time duration. So, you have the facility to vary the time duration for each slot as per your requirement.
      • For Example: Time slots of 'Monday' can be 10:00 A.M. - 11:15 A.M.; 11:45 A.M. - 01.45 P.M.; 2:45 P.M. - 5:00 P.M., 5:30 P.M. - 6:30 P.M.; and 7:00 P.M. - 8:45 P.M. and so on.

    • If you have to create multiple time slots for any day, you can repeat this procedure for creating the required time slots individually.
      OR
    • You can also create multiple at a time slots through bulk upload facility.
Max deliveries per Slot: This is the maximum possible deliveries that can be done in any given time slot on this day. Enter the maximum possible deliveries that can be done in any given time slot by consulting you shipping service provider in ‘Max deliveries per slot’ textbox.
  • Note: After reaching the threshold of maximum number of orders delivered per slot, that slot will be disabled to avoid placing further orders in the same slot.
Lead time (in Minutes): This is the minimum prior booking time required to book any slot. Enter the minimum prior booking time (in Minutes) required to book any slot in ‘Lead time (in Minutes)’ textbox.
  • For Example, if a user is raising an order at 10 A.M. , the lead time is 3 hrs, and if the time slots are 11A.M. - 2P.M., 2P.M. – 5P.M., 5P.M. - 8P.M., then the user can book slot of 2P.M. - 5P.M. and beyond.
Shipping Modes: The list of shipping modes created at your store will be displayed in ‘Available Shipping Modes’ column. Select the respective code(s) and click button. The selected shipping mode(s) will be moved to ‘Selected Shipping Modes’ column.
To save the delivery slots, click ‘Save’. You will be displayed a relevant success message. The delivery slots for that day will be saved and displayed under ‘List of Regular Delivery Slots’ section. You will be displayed a relevant success message also.


 Delivery Slots

  • Similarly create delivery slots for all days in which you deliver your goods.
  • By now, you have created a single time slot. To create multiple time slots, you can repeat this procedure OR you can follow the bulk upload facility.
  • Now you can manage delivery slots i.e. you can change the status, edit, or delete delivery slots.

a) Changing the Status of Delivery Slots:

  • a) Changing the status of a specific (single) Delivery Slot:
  • To change the status of a specific delivery slot, first search the required slot through the available Search Options. The respective slots will be listed under List of Regular Delivery Slots section.


 Delivery Slots

  • Click on the icon of that slot in Status column.
    • For example, to inactive an active slot, click on the  Delivery Slots icon of that slot. Then you will be asked for confirmation through a dialog box.


 Delivery Slots

  • Click on ‘OK’. The dialog box will be closed and the respective slot will be deactivated. The status of the delivery slot also will be changed.


 Delivery Slots

  • b) Changing the status of multiple Delivery Slots:
  • You can also change the status of multiple delivery slots by a single click. To change the status of multiple delivery slots, first search the required slot through the available Search Options. The respective slots will be listed under List of Regular Delivery Slots section.


 Delivery Slots

  • Select the delivery slots, for which the status to be changed. Click ‘Change Status’ button. You will be displayed ‘Change Status’ dialog box.


 Delivery Slots

  • Select the respective Status radio button and click ‘Submit’.
    • For example, if you want to activate the inactive slots, select ‘Active’ and vice versa.
  • The dialog box will be closed and the status of the respective delivery slots will be changed.


 Delivery Slots

b) Editing Delivery Slots:

  • To edit a delivery slot, first search the required slot through the available Search Options. The respective slots will be listed under List of Regular Delivery Slots section.


 Delivery Slots

  • Click  Delivery Slots icon of that slot under ‘Actions’ column. You will be routed to Delivery Slots > Add/Edit Delivery Slots page.


 Delivery Slots

  • Modify the editable fields such as Max Dispatches, Lead time (in Minutes), and Shipping modes as per your requirement and click Save. The details will be saved and you will be displayed a relevant success message.


 Delivery Slots

c) Deleting Delivery Slots:

  • To delete a delivery slot, first search the required slot through the available Search Options. The respective slots will be listed under List of Regular Delivery Slots section.


 Delivery Slots

  • Click  Delivery Slots icon of that slot under ‘Actions’ column. You will be asked for confirmation through a dialog box.


 Delivery Slots

  • Click OK. The dialog box will be closed, the respective slot will be deleted and you will be displayed a relevant success message.


 Delivery Slots

  • Note: If the delivery slot is used in delivery exceptions or in orders, it can't be deleted. In such cases, you will be displayed relevant message.

d) Creating Exceptions:

  • This feature facilitates you to create delivery exceptions on a specific day as per your requirement.
    • For example, you might have created delivery slots for every Friday, but if the Holi Festival in this year comes on Friday and you do not allow any deliveries on that day or you may be allowing deliveries only in the evening time.
      So, you can exempt complete or partial delivery slots of the specific days.


 Delivery Slots

  • To create exceptions, click Exception tab on Delivery Slots > Manage Delivery Slots page. You will be displayed List of Delivery Exception Slots section.


 Delivery Slots

  • To create delivery exceptions, click Create Deliver Exception button. You will be routed to Delivery Slots > Add/Edit Exception Slots page.


 Delivery Slots

  • To create exception slots, first search the required slots through the available Search Options.
  • If you have created location based slots, select the required location of delivery slots from Location dropdown.
  • Select the delivery mode of the delivery slots from Delivery Mode dropdown.
  • Select the date on which you want to create exception slots, from date 'Date Picker'.
  • Click Go. The respective slots will be retrieved under Available Time Slots column.


 Delivery Slots

  • Enter a unique reference code for this exception in Reference Code textbox.
  • Select the required delivery slot(s) to be exempted on that day from Available Time Slots column and transfer that(them) to the Selected Time Slots for Delivery Exception column by clicking  Delivery Slots icon.
  • Note: You can also revert unnecessary slots from Selected Time Slots for Delivery Exception column to Available Time Slots column by selecting them and clicking  Delivery Slots icon.
  • Click Save button. Exceptions will be created accordingly and you will be displayed relevant success message.


 Delivery Slots

Change Status, Modify, or Delete Exception Slots:

  • Note:
    • You can also search the exception slots through the available search options and can further delete or edit these slots from ' Delivery Slots' icon or ' Delivery Slots' respectively.
    • You can also change the status of required slots by clicking respective icons under Status column.


 Delivery Slots

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e) Bulk Download Delivery Slots:

How do I download delivery slots in bulk quantity?

  • You can download delivery slots in bulk quantity through an Excel format so that you can:
    • modify the existing slots in bulk quantity or
    • create new slots in bulk quantity
      and bulk upload the data as explained in Bulk Upload Delivery Slots.


To download delivery slots in bulk quantity, do the following:

  • Log in to 'MartJack Control Panel' by using your User Name (Email Address) and Password.


 Delivery Slots

  • You will be routed to 'Dashboard' page. Click Apps Module.


 Delivery Slots

  • Click or mouse over Delivery Slots tab and select Create Slots tab. You will be routed to ‘Delivery Slots > Delivery Slots Manager’ page.
    • Note: Prerequisite:
      • You can view Delivery Slots tab under Apps module only when you have installed 'Delivery Slots' app to your store and your request for the same have been approved from our Admin.
      • Please refer: App Store


 Delivery Slots

  • To navigate to Bulk Download interface, click Bulk Download tab. You will be displayed the following section:


 Delivery Slots

  • To download the location wise delivery slots data, select the respective location from Location dropdown and click Generate file. The respective data file will be downloaded and listed under Import tasks section.
    • Note: If you have not selected any location, all delivery slots of all locations (if any) or delivery slots of your single store (if you have only one store) will be downloaded.


 Delivery Slots

  • To open the excel, click  Delivery Slots icon of that download under Actions column. The LocationwiseDeliverySlotXXXXXXXXXXXXXX.xlsx will be downloaded. To open the Excel file, double click the same, the file will be opened and displayed as shown in figure.


 Delivery Slots

  • You can find two different sheets namely here, Regular Delivery Slots and Exception Slots for normal delivery slots and exception slots respectively. You can update the existing slots or add new slots in respective sheets.

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e) Bulk Upload Delivery Slots:

How do I upload delivery slots in bulk quantity?

  • Through the 'bulk upload delivery slots' facility, you can upload:
    • modified existing slots (if any) in bulk quantity or
    • newly created (if any) in bulk quantity
      by uploading the respective updated excel file.
  • To do so, first you need to download the respective Excel file as explained in Bulk Download Delivery Slots.


To upload delivery slots in bulk quantity, do the following:

  • Log in to 'MartJack Control Panel' by using your User Name (Email Address) and Password.


 Delivery Slots

  • You will be routed to 'Dashboard' page. Click Apps Module.


 Delivery Slots

  • Click or mouse over Delivery Slots tab and select Create Slots tab. You will be routed to ‘Delivery Slots > Delivery Slots Manager’ page.
    • Note: Prerequisite:
      • You can view Delivery Slots tab under Apps module only when you have installed 'Delivery Slots' app to your store and your request for the same have been approved from our Admin.
      • Please refer: App Store


 Delivery Slots

  • To navigate to Bulk Upload interface, click Bulk Upload tab. You will be displayed the following section:


 Delivery Slots

  • You can also download the default bulk delivery slot Excel (i.e. if you have not downloaded the Excel using 'Bulk Download' tab) by clicking the link Click Here.
  • To select the respective Excel, click Browse. You will be displayed Open dialog box.


 Delivery Slots

  • Select the respective updated Excel and click Open. The dialog box will be closed and the name of the selected file will be displayed in Upload a file textbox.


 Delivery Slots

  • The respective file will be uploaded and the upload status will be updated under Import Tasks section in run time.


 Delivery Slots

  • You can find different rows for location wise regular delivery slots and location wise exception slots as shown in figure.
  • You can also down load the uploaded excel by clicking  Delivery Slots icon under Actions column.
  • You can delete the uploaded task entry from Import Tasks section by clicking  Delivery Slots icon under Actions column.
  • If some of the slots are failed to upload, then you can find  Delivery Slots icon under Actions against that upload. Then can view Error Logs Summary of uploaded task by clicking the respective {:viewlog_cando.jpg?nolink| Delivery Slots}} icon under Actions column. Then you will be routed to Bulk Tools > Error Logs Summary page as shown in figure.


 Delivery Slots

  • You can rectify the mistakes and upload the file again.