• A 'Gift Voucher' is a 'coupon' or 'voucher' containing specific 'code', which can be exchanged for a financial discount during checkout.
  • In other words, a Gift voucher is a Gift or discount you would like to offer to your customers, so that, they can have a great shopping experience and the perfect deal.

  • Your customers can avail discounts by using these vouchers at your web store.

  • Gift Vouchers can be enabled as a Payment Option through Application Settings > Define Checkout settings module.
  • Please Refer: How do I enable 'Gift Voucher' Payment Option at my storefront and how do I secure its use through PIN Authentication? at Checkout Settings

Steps involved in 'Gift Vouchers':

  • 1. Create Gift Voucher Campaign:
    • To create a Gift voucher, first you need to create a relevant 'Gift Voucher Campaign.'
    • Gift Vouchers are Amount Based. So, here you can specify only discounts of flat amount based.

  • 2. Create 'Gift Vouchers' under this Campaign:
    • Then you need to create 'Gift Vouchers' (i.e. Voucher Codes) under Gift Voucher Campaign.
      • You may have different types of customers viz. 'Registered Users', 'Non-Registered Users' (Guest Users). You might have also created some 'User Groups' based on the customer patterns to apply certain exclusive promotions.
      • You should create exclusive 'Gift Vouchers' to your different types users such as 'Registered Users, Non-Registered Users, and User Groups'.

  • 3. Send the 'Gift Vouchers' to respective customers:
    • After creating 'Gift Vouchers', you need to mail them to the respective customers individually for availing the discounts.
      • The respective customers can use the Gift vouchers in Display Cart page and in Step-3 of 'Single Page Checkout' page for availing discounts while checkout.

Consider the following points before creating a Gift voucher campaign:

  • Decide what you want to accomplish with your Gift Voucher Campaign.
  • Consider what the voucher will actually cost you.
  • Decide the number of vouchers you would want to create.
  • Decide validity duration of the Gift Voucher.
  • Decide whether to introduce Gift Voucher PIN or not
  • Decide the partners/group/individuals you would want to allocate your Gift Vouchers to.

Types of Vouchers for giving Discounts:

  • There are two types of vouchers for applying discounts:
    • 'Gift Vouchers'
    • 'Discount Vouchers'
  • The following table depicts the differences between the 'Gift Vouchers' and 'Discount Vouchers'
Gift VouchersDiscount Vouchers
1. Created to apply exclusively Amount based (i.e. Flat Amount) discounts.1. Can be created to apply both Percentage based (on Web Price) or Amount based (i.e. Flat Amount) discounts
2.Can be used multiple times till the amount/validity expires2. It can be used only once. The leftover discount amount (if any) after using the discount voucher can't be reused again.
3. It is treated as a 'Payment option' (Payment Gateway) along with applicable discounts.3. It can be used to avail discounts only.
4. Applicable to all products of Catalog4. Can be applied to only those products that are associated to 'Discount Voucher Campaign'
5. Payment option Gift Voucher will be displayed in the Step-4 of 'Single Page Checkout' page if No. of Gift Vouchers per Order checkbox in Application Settings » Define Checkout settings page is selected and configured with a value equal or more than one.
Please Refer: Checkout Settings


5. Options for availing discounts will be displayed in the Display Cart page and in Step-3 of the 'Single Page Checkout' page by default.

6. You can enable PIN authentication for redeeming 'Gift Vouchers', which will be sent to the user along with voucher code. This 'Voucher PIN' will be used for validation purposes.6. 'Voucher PIN' is not applicable in case of 'Discount Vouchers'

Let's learn how to do the following activities in the 'Gift Vouchers' module:

Reference Sections: