Getting Started with Forums

Search your keyword

Though this is the beginning phase,  there’s a lot that will happen in the community eventually. We recommend  you to start with search If you have a question or an idea. 

Browsing the forum might save some time because there is a good chance that your question may have already been answered.

Community discussion

  1. Release Notes: Know what's new and in each product and get updated on enhancements and fixes.
  2. Ask the community: A place for you to ask product related questions and help other community members.
  3.  Ideas:  A place for you to pitch your ideas/suggestions on what you'd like to see more of in our products and features.

Follow forum category/post

You can follow a topic or forum category to get instant updates on new posts/comments.

Post your question

Do you have any question related to our product or feature? Just post your questions using Start a topic on the Forum home page.

Use the appropriate categories CRM > Ask the Community, Smart Store > Ask the  Community, Commerce > Ask the community

Help others by Marking Best Answer for your post

When your question is answered, help others by marking it as a best answer. This helps others to quickly go through the answer instead of the entire discussion.

To see the option, hover on the top-right of the answer that you need to mark as answered. 

This is how you see the answer.

Share your love and appreciation

If you found a post or reply useful or interesting you can upvote and  share your feedback in the comments section. On the basis of upvotes, we  will show the trending topics in the forum.


Contribute and help other members

The  forum is nothing without your contribution. Whether you're writing a  new post or a comment, please keep in mind to include maximum details  when posting a question, idea, or replying to an existing post for the  benefit of the forum.

2 people like this